Service Requests
Service
Calls can be made by telephone, fax, or email:
Local:
(801) -261-0505
Toll Free: 1-866-MTN-WEST (1-866-686-9378)
Fax: 801-263-7404
Email: service@mw-tel.com
When
contacting us, please provide the following information:
We
meet critical service requests within 2 hours during regular business
hours (8 AM to 5 PM Mountain Time Monday-Friday, excluding
holidays) and within 4 hours at all other times.
Response
times may vary depending on geographical location. We cover routine
service by the next business day.
Email
requests are not monitored during non-business hours.