Service Requests

Service Calls can be made by telephone, fax, or email:

Local: (801) -261-0505
Toll Free: 1-866-MTN-WEST (1-866-686-9378)
Fax: 801-263-7404
Email: service@mw-tel.com

When contacting us, please provide the following information:

  • Contact Name
  • Contact Number
  • Company Name & Address
  • Problem Description, Frequency, & Severity

We meet critical service requests within 2 hours during regular business hours (8 AM to 5 PM Mountain Time Monday-Friday, excluding holidays) and within 4 hours at all other times.

Response times may vary depending on geographical location. We cover routine service by the next business day.

Email requests are not monitored during non-business hours.

 



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Mountain West Telecom  ·  (801) 265.0505  ·  Toll Free (866) MTN.WEST (686.9378) · 17 E. Vine St. Murray, UT 84107