Mountain West Telecom Wins Linux Networx Service Contract
MURRAY, Utah and BLUFFDALE, Utah – March 31, 2005 – Mountain West Telecom, the region’s premier telecommunications solutions provider, today announced it has won a contract with Linux Networx to service and maintain its current Mitel telecommunications system.
Linux Networx, a high-end computing systems provider, turned to Mountain West Telecom’s highly regarded Service Protection Plan (SPP), signing a four-year Platinum Plan agreement. The most comprehensive of Mountain West Telecom’s three SPP options, the Platinum Plan includes 24-hour on-site and remote service, emergency service, training, preventative maintenance, dedicated dispatch, onsite moves and carrier support.
“We’re well aware of the great reputation Mountain West Telecom has in the telecommunications industry,” said Mike Balzotti, director of IT for Linux Networx. “They were the first company we thought of when we needed to not only find a service partner but also add additional equipment. We’re confident that their expertise will help us get the most out of our current system.
”As part of the agreement, Mountain West Telecom also helped Linux Networx to make better use of its existing system by training four Linux Networx employees as system administrators to troubleshoot errors and provide daily support. Mountain West Telecom also installed new handsets for Linux Networx to accommodate the 10 additional agents it added to its call center.
“We are thrilled to provide Linux Networx with the top-of-the-line SPP service contract,” said Jeffrey Pitts. “Adequately maintaining a telecommunications system is key to its longevity and functionality, and by having system administrators onsite, Linux Networx will be able to address many problems that arise with little or no outside assistance.”
About Linux Networx
Linux Networx provides proven high-end computing systems that deliver maximum sustained performance and high return on investment to our customers. The company’s computing systems are used for simulation, analysis and modeling. Through its innovative Evolocity® hardware, cluster management tools and professional service and support, Linux Networx provides end-to-end clustering solutions. To date, the company has built some of the fastest computing systems in the world, and boasts numerous Fortune 500 customers. For more information about Linux Networx, visit www.linuxnetworx.com.
About Mountain West Telecom
Mountain West Telecom is the largest independent business telecommunications company in the Rocky Mountain region. For more than 58, years Mountain West Telecom has served thousands of companies both regionally and nationally. Offering products from the leading telecommunication providers, Mountain West also provides structured cabling for network needs, allowing their clients to use one provider for all of their telecommunications needs. For more information, call 866-686-9378 or visit www.mw-tel.com.